Creating a Culture of Accountability and Performance

The basis for outstanding performance is setting expectations and requiring accountability. Supervisors not only define and assign job tasks, but they also explain the level of performance expected. Learn how to work with your employees to set reasonable expectation that promote excellence. Length: half day

Workshop Outline

What is Performance Management

Contemporary versus Traditional Practices

Creating expectations for employee performance

• Work tasks

• Professionalism

• Evaluation criteria

Inspiring Accountability

• Enable Top Performance

• Engage the Employee’s Sense of Ownership

Participant Take Aways

Participants know how to create a work environment where employees are enabled to perform to the best of their abilities. Participants will be able to:

• Understand the contemporary practices needed to manage performance in today’s workplace.

• Create behavioral and performance expectations.

• Identify techniques to encourage accountability.