Introduction to Supervision: A Jump Start!

This one day “intensive” provides new supervisors with the key skills to move into their new role as leader. Front line supervisors that have been in their role for up to 18 months will find this information helpful. Length: Full day

Workshop Outline

Characteristics of Supervision

• Unique challenges for new supervisors

• Six major responsibilities

• Your leadership role

Planning and Organizing Work

• Using the Task Cycle: plan, organize, direct, and control the work

• Developing appropriate boundaries

Delegating for Results

• Steps for success

• Deciding what to delegate

• How to talk to employees about their performance

 The four-step coaching model

• Strategies to ensure a successful coaching conversation

• Get commitment and follow through

Participant Take Aways
Participants will be more competent in their role as front line supervisor because they will be able to:

• Identify the responsibilities of a supervisor.

• Organize and plan the work to accomplish work unit goals.

• Delegate effectively.

• Coach employees for improved performance and behavior.